Markaz Afiliator Account Deletion Request
This page explains how to delete a Markaz Afiliator account (developer: Ahmad Rosida) and its related data.
Option 1: Delete it yourself inside the App
- Open the App and log in to your account.
- Open the ⚙️ Privacy Policy & Account Settings drawer (Worker account) or ⚙️ Business, Privacy & Account Settings (Boss account).
- Tap 🗑️ Permanently Delete My Account, then type HAPUS to confirm.
Option 2: Delete it on this page (without the App)
Enter the account's phone number and password. The account is deleted immediately if the conditions below are met. This also works for suspended accounts.
Forgot your password? Open the App, tap Forgot Password?, and send a ticket to the Admin to get a reset token, then delete the account with Option 1 or Option 2. If you no longer have the App, use the contact below.
Inside the App: 💬 Chat menu → Admin Markaz Afiliator
Email: markazafiliatorai@gmail.com
- A Boss account can only be deleted after all workers' salaries have been paid and accepted, there are no salary payments still in progress or in dispute, no worker reports awaiting a decision, no unfinished shop orders, and no subscription payment proof still awaiting Admin approval (wait for the decision or cancel the submission first).
- A Worker account that still has an unwithdrawn salary/bonus balance will lose that balance. Withdraw and confirm your salary first.
Automatic deletion of inactive accounts
Accounts not opened for 60 days are deleted automatically under the same rules as below. Warnings are sent in the App chat on day 45 and day 55; opening the App before the deletion date cancels it. Accounts that still meet any of the hold conditions above (unfinished salaries, orders, or payments), suspended accounts, and Boss accounts with an active paid plan are not deleted automatically. Details are in section 5 of the Privacy Policy.
Data that is deleted
- Account profile: name, password (hash), role, team membership, and account settings.
- Worker accounts: all task reports with their proof photo links, bonus balance and unwithdrawn salary, and unfinished salary payment transactions.
- Boss accounts: all published tasks; team members are released from the team.
- Chat: all of your account's conversations (including forgot-password tickets), block lists, and related message reports.
- Notifications: all Notification Center items and the device tokens for phone notifications.
- The login session token on the phone becomes invalid.
- Account security records: IP fingerprints and device keys you usually log in from, photo upload and chat message counts.
Data that is kept
- Salary payment history that has been confirmed (name, phone number, amount, and task summary), because it is a financial record of the other party (Boss/Worker) involved.
- Violation reports ever made by or against your account, and subscription payment submissions, for security, fraud prevention, and dispute resolution.
- Phone number and deletion time, so old data does not reappear and to prevent abuse. The same number can still register again.
- Photos uploaded in the past (in Cloudflare R2 and Telegram) are not yet deleted automatically, but can no longer be opened through the App. If you want those photos deleted too, contact the Admin.
The data above is kept as long as needed for those purposes, unless you request deletion and there is no obligation requiring the data to be kept.
A full explanation of the data we collect is in the Privacy Policy.